FREQUENTLY ASKED QUESTIONS

Your website doesn’t have a big range?

We are only putting a selection of products on the website. If you would like something specific then please call us and we will walk the store and do a personalised shop for you.

What days are you delivering?                         

At this stage will be offering home delivery on weekdays only, Monday to Friday. 

When will my order be delivered?                         

Deliveries will leave the store twice daily, once at 11:30am and secondly at 2:30pm. There is no set delivery schedule as it is manged by a third party courier service however if you have any specific requests please leave them in the comments section when checking out. 

How will my items be packaged?                             

We will be recycling boxes that are used currently in our day to day operations. We will try to avoid the use of plastic bags where possible. Refrigerated and frozen goods will be sent in insulated boxes with ice bricks.  

Can I pick my order up?                                               

Absolutely! We will still require pre-payment to process and collect but you can pick up at a time that suits you and we will even meet you out the front!